Terms of Service

Welcome to JANIESTAPLETON LLC!
By placing an order through our website, you agree to the following Terms of Service. Please read them carefully before making a purchase.

1. General Information

This website is operated by JANIESTAPLETON LLC. Throughout the site, the terms “we,” “us,” and “our” refer to JANIESTAPLETON LLC.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.

We reserve the right to update, change, or replace any part of these Terms at any time. It is your responsibility to check this page periodically for changes.

2. Products and Availability

All items are handmade and/or produced in small quantities.

Colors, sizes, and finishes may vary slightly from product photos.

We reserve the right to limit sales to any person, geographic region, or jurisdiction.

3. Payment

All prices are listed in USD. Payment must be made in full at the time of purchase.

We accept major credit cards, PayPal, and other payment methods as listed at checkout.


4. Shipping

Orders are processed and shipped from Chicago, Illinois.

Once an order has shipped, JANIESTAPLETON LLC is not responsible for delays, loss, or damage caused by the carrier.

**We do not refund or replace goods lost or damaged in transit.**

You will receive a shipping confirmation email with tracking information (if available) once your order has been sent.

5. Returns and Exchanges

All sales are final.

We do not accept returns, exchanges, or cancellations.

**We do not offer refunds on broken or damaged items.**

If your item arrives defective due to a clear production issue (not shipping damage), please contact us at info@janiestapleton.com within 7 days of delivery to discuss possible resolutions.


6. Intellectual Property

All images, artwork, and written content on this site are the property of JANIESTAPLETON LLC and may not be reproduced, distributed, or used without written permission.

7. Limitation of Liability

JANIESTAPLETON LLC is not liable for any direct, indirect, incidental, or consequential damages that result from the use or misuse of our products.


8. Contact

For any questions about these Terms, please contact us at:

info@janiestapleton.com

Thank you!